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Services - Managed Security Services

CAEN qS consists of personnel with a proven track record of over 12 years in the support services and management of information security systems. The goal of the services offered to companies is to ensure a professional level daily, to monitor and manage systems on an ongoing and proactive basis so as to reduce costs and allow businesses to concentrate on their core activities.
The services offered are:

  • Perimeter Protection and Firewall
  • Intrusion Detection and Prevention
  • Content Security (Web, Mail, Mobile Device Management, Data Loss Prevention)
  • Systems and authentication services
  • Control and management of threats and vulnerabilities
  • Risk analysis before implementation of policy routing and security
  • Design and management of policies
  • Monitoring and event correlation
  • Analysis and escalation of issues

The services delivered by the security team of the SOC are judged by customers as extremely flexible and comprehensive with a high level of quality and professionalism offering:

  • From CAPEX to OPEX
  • A clear and well-defined service level agreement (SLA) with a definition of priorities to be applied.
  • Dial-up, video and e-mail with experts from the Caen qS security team
  • Support on various technologies, delivered in English and Italian
  • Web portal to manage and update in real time the complete range of activities.
  • Updating and checking of security patches released by different manufacturers
  • Monitoring and inspection of the entire infrastructure of security systems via the portal
  • Service knowledge base drawn from the CAEN qS support team

For more detailed information about our services and solutions call us at +39 011 04 38 147 or fill out the form on the following page Contacts.