CAEN qS is managed by staff with proven professionalism who designs and manages support and management services for IT security systems. The objective of the services offered to companies is guaranteed by the control and management of the systems in a continuous and proactive way to reduce the costs and concentration of activities on its core business.
The services delivered by the security team of the SOC are judged by customers as extremely flexible and comprehensive with a high level of quality and professionalism offering:
Why CAEN qS Managed Services?
- From CAPEX to OPEX
- A clear and well-defined service level agreement (SLA) with a definition of priorities to be applied.
- Dial-up, video and e-mail with experts from the Caen qS security team
- Support on various technologies, delivered in English and Italian
- Web portal to manage and update in real time the complete range of activities.
- Updating and checking of security patches released by different manufacturers
- Monitoring and inspection of the entire infrastructure of security systems via the portal
- Service knowledge base drawn from the CAEN qS support team